Terms of service

Terms of Service

Last Updated: May 12, 2026

Welcome to Awadh Trays.
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website, you agree to comply with these Terms.

1. General

By accessing or using this website, you confirm that:

You are at least 18 years old or using the website under parental supervision.
You agree to follow all applicable laws and regulations.
The information you provide is accurate and complete.

Awadh Trays reserves the right to refuse service to anyone at any time for any reason.

2. Products & Services

We strive to ensure that all product descriptions, images, and pricing are accurate. However:

Minor variations in color, texture, or finish may occur due to natural wood characteristics and screen display differences.
Product availability may change without notice.
We reserve the right to discontinue products at any time.

3. Pricing & Payments

All prices listed on the website are in INR unless otherwise stated.
Prices are subject to change without prior notice.
Payments must be completed through approved payment methods available on the website.

We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

4. Shipping & Delivery

We aim to process and ship orders within the estimated timelines provided. However:

Delivery times may vary due to courier delays or unforeseen circumstances.
Awadh Trays is not responsible for delays caused by third-party shipping partners.
Customers are responsible for providing accurate shipping details.

5. Returns & Refunds

Returns and refunds are subject to our Return Policy.

Products may not qualify for return or exchange if:

The item has been used or damaged after delivery
The product was customized or made-to-order
The return request exceeds the allowed return period

Refunds, if approved, will be processed to the original payment method.

6. Intellectual Property

All content on this website, including:

Logos
Product images
Designs
Graphics
Text
Branding elements

are the intellectual property of Awadh Trays and may not be copied, reproduced, or used without written permission.

7. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to disrupt website functionality or security
Upload malicious software or harmful content
Misuse product reviews, forms, or communication systems

8. Limitation of Liability

Awadh Trays shall not be liable for:

Indirect or incidental damages
Loss of profits or data
Delays or interruptions in website availability
Damages resulting from misuse of products

Our total liability shall not exceed the amount paid for the purchased product.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external websites.

10. Privacy

Your use of the website is also governed by our Privacy Policy available at:

11. Changes to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with the revised date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Uttar Pradesh, India.

13.

Replace the contact section in both your Privacy Policy and Terms of Service with this:

Contact Information

For any questions, concerns, or support requests, please contact:

Awadh Trays
Website: www.awadhtrays.com
Email: support@awadhtrays.com
Phone: +91 8887630062