Frequently Asked Questions (FAQ)

1. What materials are used in Awadh Trays products?
Our trays are handcrafted using premium seasoned teak wood,
pine wood, and selected imported woods, depending on the collection. Each piece
is carefully finished for durability and elegance.
2. Are the trays handcrafted?
Yes. Every Awadh Trays product is handcrafted by skilled
artisans with years of woodworking expertise, ensuring unique detailing and
premium craftsmanship.
3. Can I customize the tray design or color?

Yes, customization is available for:

  • Base colors
  • Wood finishes
  • Carving designs
  • Selected dimensions

For custom orders, please contact us at:
4. Are these trays suitable for serving food?

Yes. Our trays are designed for practical everyday use including:

  • Tea & coffee serving
  • Breakfast trays
  • Snack platters
  • Dining presentation
  • Gifting & décor styling
5. Do natural wood grains and colors vary?

Yes. Since wood is a natural material, each tray may have
slight variations in grain patterns, texture, and shade, making every piece
unique.
6. What finish is used on the trays?

Most trays feature durable melamine polish finishes in
natural, walnut, or mahogany tones for enhanced protection and aesthetics.
7. How should I clean and maintain my tray?

We recommend:

  • Wiping with a soft damp cloth
  • Avoiding prolonged water exposure
  • Keeping away from direct heat or sunlight
  • Not using abrasive cleaners

This helps preserve the finish and longevity of the wood.
8. Are the trays lightweight?

Yes. Our trays are designed to balance durability with
lightweight usability for comfortable everyday handling.
9. Do you offer bulk or gifting orders?

Yes. We accept:

  • Corporate gifting orders
  • Wedding & festive gifting
  • Hospitality & hotel requirements
  • Bulk custom orders

Please contact our support team for pricing and
customization options.
10. What sizes are available?

Our trays are available in multiple dimensions, including:

  • 21" x 14"
  • 18"x 14"
  • 16"x 12"
  • 16" x 09"
  • 14"x 12"
  • 12"x 12"

Available sizes may vary by collection.
11. Are the trays decorative or functional?

Both. Awadh Trays products are designed to blend functionality with timeless décor styling, making them ideal for serving,
organizing, gifting, and home styling.
12. Do you ship across India?

Yes, we offer shipping across India. Shipping timelines may
vary depending on your location.
13. How long does order processing take?

Most orders are processed within a few business days.
Customized or bulk orders may require additional production time.
14. Can I return or exchange a product?

Yes, returns are accepted for damaged, defective, or
incorrect products as per our Refund & Return Policy.

For assistance:
15. What makes Awadh Trays different?

Awadh Trays combines:

  • Heritage-inspired craftsmanship
  • Premium wood selection
  • Functional luxury design
  • Handcrafted detailing
  • Timeless aesthetics for modern interiors

Each tray is created to elevate everyday living experiences.